HOW OLD SHOULD MY CHILD BE?
Most school-age children should be able to learn and sing the songs. Of course, there's nothing stopping you or an older sibling singing along with younger children or children with special needs.
HOW CAN I MAKE SURE MY CHILD DOES THEIR BEST?
Our tried and tested My turn-Your turn method helps your child know exactly what and when to sing each phrase. They will need to practise though - don't expect a first take!
WHAT IF MY CHILD CAN'T SING IN TUNE?
This is what makes your recording unique - your child's voice! However, if we feel that the song will benefit from a little pitch and timing adjustment, it can be done, whilst keeping the uniqueness of the recording.
CAN I RECORD MORE THAN ONE CHILD?
Of course. Just make sure they are all the same distance from your recording device. If one child is a more confident singer, let them be the 'lead' vocalist and the others can join in on certain lines and/or just be on the personal greeting.
HOW DO I GET MY SONG?
Once we have finished your song, we will email you the sound file as an mp3 file.
HOW LONG WILL IT TAKE?
We hope to produce your SongTreasure within 10 days of receiving your order. Obviously, we hope to get your SongTreasure to you as soon as possible though it may be significantly less than 10 days. Please be assured that we will contact you immediately there is any chance of a delay.
I LOVE THE SONGS BUT WOULD LOVE A MORE BESPOKE SONG FOR A SPECIAL OCCASION. CAN YOU HELP?
Maybe you would like to commission a song that is special to your family? Perhaps you would like your children's instrument playing to be included on a family song?
Contact us to discuss how we could do this together.
CAN I SHARE THE SONG WITH OTHERS?
Obviously, once you have bought the song, it is yours to gift to whoever you like. The song itself remains copyrighted to 'song treasure'.
You may choose to add the song to a photo slideshow or share on social media. We're perfectly happy for you to do this (but a name check would be great!)
HOW CAN I PAY?
When we email you to tell you we are ready to produce your SongTreasure, we will also include an invoice which you can pay via Paypal or a credit card.
If you are having problems and can't seem to get a decent recording, contact us via email or through our social media pages. We will try and respond to you as quickly as possible.